Office Accelerator® Support

Data Security

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Data Security Overview

The security of your data is a very high priority. The information you uniquely create and enter into Office Accelerator belongs to you. We do not assume any ownership or liability for your data. It has been our policy for over 20 years not to sell customer lists or share any information regarding our customers. You have peace of mind knowing you are protected by a company with over 20 years of experience protecting customer data. This means that no one has access to your personal account information, subscriber details, or contact lists. Your personal data is secure with state-of-the-art-encryption and data security policies keep your passwords, credit card numbers and email lists safe. These are the same technologies used by large financial institutions. Your password and credit card data are encrypted and passed via Secure Sockets Layer (SSL). All information is housed in physically secure locations. We take security very seriously, employing layered firewalls, network-based intrusion detection, rigorous software quality assurance, vulnerability assessment and more. Our servers are behind lock and key in secure locations. We monitor our systems 24/7 to help insure your data is secure. The security of our server locations is managed on multiple levels including Physical, Network, Host, Software, and User Account Security. Baseline Data Systems maintains internal security policies and procedures in support of its ongoing operations. Access to resources and client information is only to employees on a need to know basis for the specific requirement of their job responsibilities.

Physical Security

Only authorized personnel are allowed to access server facilities. These facilities are regularly reviewed to ensure compliance.

Host Security

Baseline Data Systems regularly reviews information on current security vulnerabilities, including vendor announcements and other industry sources. If security updates are determined to be critical, they are thoroughly tested and deployed in a timely manner. All hosts and services are routinely monitored for integrity and availability. Operations staff review all alerts generated by monitoring systems, and respond promptly. Our servers are monitored 24x7 for malicious activity. Administrative access is limited to strictly authorized users. Individual usernames and passwords are required for all machine and data access. Strong password guidelines are in place, including complexity and minimum length requirements. Passwords are expired and changed on a regular basis.

User Account Security

User-level access to Baseline Data Systems Office Accelerator services is provided via a username and password selected by the end user. Account Names are automatically generated by Baseline Data Systems but can be changed by request from the customer. Passwords and credit card numbers are encrypted. Termination of the account is under the control of Baseline Data Systems and the end user.

Network Security

Baseline Data Systems customers have access to Office Accelerator services via standard HTTP and HTTPS connections. All of Baseline Data Systems customer account, credit card and subscriber information is encrypted using industry standard SSL (Secure Sockets Layer) connections over HTTPS.

Software Security

Baseline Data Systems Office Accelerator application code is developed in the United States. It is subject to a strict quality guidelines including security. The software is tested extensively before any new release or update to ensure maximum performance in the business environment. Our software goes through regular security reviews by our own and our client’s security software. Any vulnerability or security issue discovered is reviewed by internal security team and immediately addressed.

Disclaimer

No data security measures can guarantee 100% security all of the time. While we strive to protect your data from unauthorized use or disclosure, Baseline Data Systems does not warrant or guarantee the security of the data that you provide to us.