Office Accelerator® Support

Send Task Inbox Message

This feature is used to send a task alert to another Office Accelerator user.  In doing so, a task is created within the recipients calendar and a popup message alerts them of the new task.   To send a new task, follow the directions below.   

  1. From the |Contact| menu within the Office Accelerator phone book, select |Send New Task to Task Inbox|.  Enter a subject and comment for the task, select the recipient from the |Send To| drop down menu and select your attachment options, click the |Send| button when you’re done.
    If you would like to attach a contact or group of contacts to the inbox message, you'll need to search for the contacts prior to creating your inbox message.
    Send New Task
  2. A reminder will be sent to the recipient of your task inbox message with options to open, dismiss, or snooze the message for selected period of time. Reminder
  3. A new task item will also be created within the recipient’s calendar. Task To Do
The 'Send Marketing Email' feature is used to send a marketing email to a single contact in the Accelerator phone book. To use this feature, follow the directions below.
This topic assumes that you have already created an email document and are ready to send it out to your customers. If you've not yet created an email document, see Creating an Email Document then come back to this section.

  1. From the Accelerator phone book, search for the contact that you would like to send a marketing email to. Searching the Accelerator Phone Book
  2. From the Accelerator Phone Book |Marketing| menu, select |Send Marketing Email to Contact| or from the Personal Dashboard click the button entitled |Send Marketing Email|.  Send Marketing Email Button
  3. From the |Email Marketing Documents| screen, select the email that you would like to send, then click the |Next| button. Review your email, then click the |Send Email| button. Send Email
  4. Click the button entitled |Yes| to send the email, then click the |OK| button to clear the confirmation. Confirm
  5. To view the emails that have been sent to a selected contact, click the |Sent Emails| tab within the Personal Dashboard. Sent Email Tab


The 'Send Marketing Email' feature is used to send a marketing email to a single contact in the Accelerator phone book. To use this feature, follow the directions below.

This topic assumes that you have already created an email document and are ready to send it out to your customers. If you've not yet created an email document, see Creating an Email Document then come back to this section.

  1. From the Accelerator phone book, search for the contact that you would like to send a marketing email to. Searching the Accelerator Phone Book
  2. From the Accelerator Personal Dashboard click the button entitled |Send Marketing Email|.  Send Marketing Email Button
  3. From the |Email Marketing Documents| screen, select the email that you would like to send, then click the |Next| button. Review your email, then click the |Send| button. Send Email
  4. Click the button entitled |Yes| to send the email, then click the |OK| button to clear the confirmation. Confirm
  5. To view the emails that have been sent to a selected contact, click the |Sent Emails| tab within the Personal Dashboard. Sent Email Tab
  6. The Task Inbox feature is a messaging system built into the Office Accelerator phone book that works in conjunction with the Office Accelerator calendar.  When used in a multi-user environment, the Task Inbox is used to manage messages sent and received.  All messages sent to the Task Inbox will also appear as a Task in the message recipient's Office Accelerator calendar and will continue to roll over each day until marked as complete.  In addition, if a task inbox message is linked to a contact, the task will appear as an Action Item on the linked contact located on the Personal Dashboard within the |Action| tab.  To send a contact to the Task Inbox, follow the directions below.

    1. Search for the contact you would like to send to a user's task inbox.
    2. From the Tools menu select |Task Inbox|Send Contact to Task Inbox|.
      You can also click the |Send the Contact as a Task Inbox Message| tool bar button on the Main Tool Bar.
      Send Contact to Task Inbox Icon
    3. From the dialog box entitled |Send to Task Inbox|, enter a subject and/or comment, select the message recipient from the |Send To| section, and click the |Send| button. Send Contact to Task Inbox Icon
    4. The recipient of your message will receive a popup notification that a message has arrived.  The message recipient can then decide to open and/or dismiss the message. Send Contact to Task Inbox Icon
    5. The recipient will also have a new |Task To Do Item| created within their calendar.  This item will continue to roll over to the next day until marked as complete. Task to Do Item
      To denote a task as complete, right click the task in the calendar and select |Mark as Completed Today (Done)|.
    6. The Task Inbox item is also linked to the contact sent to the recipient.  The Task can be viewed within the Personal Dashboard of the Office Accelerator phone book by clicking the |Action| tab. Action Tab